FAQ - Frequently Asked Questions About Classic Car T-Shirts

Frequently Asked Questions (FAQ)

Do you have any questions about our classic car t-shirts ? Find all the answers here! If you can't find what you're looking for, please feel free to contact us .

📦 Order and Delivery

What are the delivery times?

We typically ship within 1-3 business days of receiving your order. Delivery times vary depending on your location:

  • Canada : 3-7 business days
  • United States : 3-7 business days
  • International : 10-20 business days

Do you deliver worldwide?

Yes! We ship to most countries. Shipping costs are automatically calculated at checkout based on your address.

How can I track my order?

As soon as your order is shipped, you will receive a confirmation email with a tracking number . You will be able to track your package in real time.

Do you offer free shipping?

We regularly offer promotions with free shipping . Subscribe to our newsletter to be informed of our special offers!

👕 Products and Sizes

What size should I choose?

Our t-shirts are standard sized . Check out our size guide to find your perfect fit. If in doubt, we recommend sizing up for a more comfortable fit.

What is the quality of the t-shirts?

Our t-shirts are made with premium quality materials :

  • 100% cotton or cotton/polyester blend
  • Durable and resistant prints
  • Optimal comfort
  • Built to last

Are the designs printed or embroidered?

Our designs are printed using high-quality techniques (screen printing or digital printing) to ensure maximum durability and vibrant colors.

Do the colors match the photos?

We do our best to accurately represent colors. However, colors may vary slightly depending on your screen. If in doubt, please do not hesitate to contact us.

Do you offer women's t-shirts?

Currently, our t-shirts are unisex cut , making them suitable for everyone. We plan to add women's-specific cuts soon!

Do you have any sweatshirts or hoodies?

Currently, we're focusing on t-shirts. However, we plan to expand our range with sweatshirts, hoodies, and other products in the future. Stay tuned!

🎨 Designs and Collections

What car brands do you offer?

We offer designs for many iconic brands:

  • BMW - E30 M3, 2002, E28, E34, E36, etc.
  • Porsche - 911, 964, 993, 944, 914
  • Volvo - 240, 242, 245
  • Mercedes-Benz - 190E, W124, W140, 300SL
  • VW - Golf MK1, Beetle, Kombi
  • Datsun - 240Z, 510, 620
  • Nissan - GT-R, 300ZX
  • And many more!

Do you offer custom designs?

We currently do not offer custom designs. However, if you have a suggestion for a car model you'd like to see, please contact us ! We welcome all requests.

Do you add new designs regularly?

Yes! We regularly add new car designs and models . Follow us on social media or sign up for our newsletter to stay up to date with our latest releases.

What is the 8-Bit Collection?

Our 8-Bit collection combines classic cars with NES-style pixel art. It's perfect for fans of retro gaming and automobiles!

What is RWB?

RWB (RAUH-Welt BEGRIFF) is a widebody Porsche modification style created by Akira Nakai. Our collection celebrates this unique and provocative culture.

💳 Payment and Security

What payment methods do you accept?

We accept all secure payment methods:

  • Credit cards (Visa, Mastercard, American Express)
  • Debit cards
  • Shop Pay (fast payment)
  • PayPal
  • Apple Pay / Google Pay

Is my payment information secure?

Absolutely! We use Shopify 's secure payment system with SSL encryption . Your banking information is never stored on our servers.

Can I pay in installments?

Depending on your location and the amount of your order, installment payment options may be available through Shop Pay or other services.

🔄 Returns and Exchanges

What is your return policy?

We want you to be 100% satisfied! If you are not satisfied with your purchase, you can return your item within 30 days of receipt for a refund or exchange.

Terms :

  • Unworn and unwashed item
  • Tags still attached
  • Original packaging

How to make a return?

To initiate a return:

  1. Contact us with your order number
  2. We will send you return instructions
  3. Return the item according to the instructions
  4. Refund within 5-10 days after receipt

Who pays the return shipping?

Return costs are the responsibility of the customer, except in the event of an error on our part (wrong item sent, manufacturing defect).

Can I exchange my size?

Yes! If you need a different size, please contact us and we will arrange a quick exchange.

🧼 T-Shirt Care

How do I wash my ChevauxVapeur t-shirts?

To preserve your t-shirts as long as possible:

  • Washing : Inside out, at 30°C maximum, delicate cycle
  • Drying : Air dry (avoid tumble drying)
  • Ironing : Low temperature, inside out (avoid the design)
  • Bleaching : Not recommended

Are the prints wash-resistant?

Yes! Our prints are designed to withstand multiple washes if you follow the care instructions. Avoid high temperatures and tumble drying for maximum durability.

📧 Contact and Support

How can I contact you?

There are several options available to you:

What is your response time?

We usually respond within 24-48 hours (business days). We do our best to answer all your questions quickly!

Can I visit your physical store?

ChevauxVapeur is an online-only store . This allows us to offer you the best prices and a wider selection!

🎁 Gifts and Promotions

Do you offer gift cards?

Yes! We offer gift cards - the perfect gift for a classic car enthusiast. Available in various amounts.

How to use a promo code?

During checkout, enter your promo code in the provided field before finalizing your order. The discount will be applied automatically.

Do you offer discounts for multiple purchases?

We regularly offer special promotions . Subscribe to our newsletter to make sure you don't miss out!

🌍 About ChevauxVapeur

Who are you ?

We are classic car enthusiasts who created ChevauxVapeur to celebrate automotive heritage through authentic t-shirts. Discover our story on our About Us page .

Where do your t-shirts come from?

We work with quality suppliers to ensure comfortable and durable t-shirts. All our designs are passionately created by our team.

Are you affiliated with any car brands?

No, ChevauxVapeur is an independent brand. Our designs are tributes to the classic cars we love, created by fans for fans.

📱 Social Networks and Blog

Where can I follow you?

Join our community:

Do you publish content about classic cars?

Yes! Check out our blog for articles on classic cars, buying guides, automotive history, and more!

❓ Didn't find your answer?

If you have any further questions, please feel free to contact us . Our team will be happy to help!

Thank you for being part of the ChevauxVapeur family! 🏁